Privacy Policy

Last Updated: June 29, 2026

This Privacy Policy explains how OMYBAG collects, uses, stores, and protects your personal information when you visit our website, place an order, create an account, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Place an order on our website

• Create an account

• Contact customer support

• Subscribe to our newsletter

• Submit a review or message

• Use our website or services

The information we may collect includes:

• Name

• Email address

• Shipping address

• Billing address

• Phone number

• Order information

• Payment-related information

• Customer service messages

• Website usage information

• IP address, browser type, device information, and referring website information

We do not store your full credit card details on our website. Payment information is processed through secure third-party payment providers.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Provide order confirmations and shipping updates

• Respond to customer service requests

• Manage returns, refunds, and exchanges

• Improve our website, products, and services

• Prevent fraud and protect website security

• Send marketing emails if you have subscribed or agreed to receive them

• Comply with legal, tax, accounting, or regulatory obligations

3. Sharing Information With Third Parties

We do not sell, rent, or lease your personal information to third parties.

We may share your information with trusted service providers only when necessary to operate our business and provide services to you. These may include:

• Payment processors

• Shipping and delivery companies

• Order fulfillment providers

• Customer support tools

• Email marketing platforms

• Website hosting providers

• Analytics and advertising service providers

• Fraud prevention and security service providers

These service providers are only allowed to use your information as needed to provide services to us and are required to protect your information.

We may also disclose your personal information if required by law, legal process, court order, or government request, or when we believe disclosure is necessary to protect our rights, customers, website, or business.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, support secure checkout, and provide relevant marketing or advertising.

Cookies are small text files stored on your device by your browser.

You can choose to accept or decline cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.

5. Analytics and Advertising

We may use analytics and advertising tools to understand how visitors use our website, improve our content, measure marketing performance, and show relevant advertisements.

These tools may collect information such as your IP address, browser type, device information, pages visited, time spent on the website, and referring websites.

6. Email Communications

If you subscribe to our newsletter or agree to receive marketing messages, we may send you emails about new arrivals, promotions, product updates, and store news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at service@omybagstore.com.

Even if you unsubscribe from marketing emails, we may still send you important transactional emails related to your orders, shipping updates, returns, refunds, or customer service requests.

7. Data Security

We take reasonable measures to help protect your personal information from unauthorized access, use, disclosure, alteration, or loss.

When sensitive information is transmitted through our website, it is protected through secure technologies such as SSL encryption where applicable.

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we work to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, fraud prevention, legal compliance, tax, accounting, and business record requirements.

When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable laws and business needs.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Object to certain uses of your information

• Withdraw consent for marketing communications

• Request information about how your data is used or shared

To make a privacy request, please contact us at service@omybagstore.com.

We may need to verify your identity before processing your request.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information.

11. International Users

If you access our website from outside the country where our servers or service providers are located, your information may be transferred, stored, and processed in other countries.

By using our website, you understand that your information may be transferred to countries that may have different data protection laws from your country of residence.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: service@omybagstore.com